In December 2015 the Office of the Australian Information Commissioner (OAIC) found Freelancer at fault for breaching the Privacy Act by violating the privacy rights of a former user and awarded that individual $20,000 in aggravated damages when Freelancer employees publicly exposed on Wikipedia and elsewhere the individual’s private informationIP addressespseudonyms and other details after the individual wrote several critical comments and personal blog posts about the company. OAIC further ordered Freelancer to issue a written apology to the individual and for staff to undergo additional training on the handling of sensitive personally identifiable information. Spokespersons speaking on behalf of the company expressed their intent to appeal the ruling.[17][18][19]

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